Veracity is DNV’s data platform and ecosystem for applications aimed at the shipping and energy sectors.

In this project, DNV Veracity needed a senior product designer who could lead the work in continuously improving the user experience of Veracity for Developers, a resource site for developers who create applications for the Veracity platform. In addition, the team was responsible for the onboarding process. Anna was lead designer for this work. Her tasks consisted of mapping the entire service journey of all the users connected to the product development and launch of products in Veracity.

Anna organised and led workshops and brought together many people in different parts of the team to share experiences. She drew up a user journey which became the starting point for further development of the service. Together with the product owner, she worked to identify the biggest problem areas and then worked to solve them by improving the design of the platform. The design work consisted of creating prototypes in Figma, user testing, interviewing users and sending out user surveys. As part of the work, Anna also created illustrations and worked with visual design. The result was an application that provided an improved workflow for developers that was also recognisable to other applications (GitHub, Ionic). This increased the number of onboardings significantly, and reduced the time for each onboarding.

In a later part of the project, Anna worked across the Veracity pages with the rebranding of the entire DNV Veracity. Here she made a proposal for redesigning the platform so that Veracity would better match DNV’s new style guide. She proposed universally unformed UI components and styles for DNV’s new token library.